Policies effective 12/16/07

We will be shipping the following days in 2007 from Vancouver, WA 98683:   12/17, 12/18, 12/19, 12/20, 12/21, 12/28.   We will be closed and will NOT be shipping 12/22 - 12/27 or 12/29 - 1/3.   Our first shipping day in 2008 will be Friday, January 4th.

Shipping Guidelines: Due to high volume of last minute holiday shipments, all standard UPS Ground and USPS Priority orders are guaranteed to ship the first business day (M - F) after payment receipt with a 11:00 P.M. cut-off time. For example, if you pay by 11:00 p.m. PST on December 17th, your order will ship December 18st.  If you pay at 11:01 p.m. PST on December 17th, your order will be guaranteed to ship December 19th but may ship on the 18th on a time-available basis.

All Expedited Deliveries via USPS Express, UPS Overnight, UPS 2nd Day Air and UPS 3 Day select will ship the same business day IF paid for by 8:00 A.M. PST.  For example, if you pay at 7:59 a.m. PST on December 17th, your order will ship December 17th.  If you pay at 8:01 a.m. PST on December 17th, your order will be guaranteed to ship December 18th but may ship on the 17th on a time-available basis. (Please note that we have carrier pick-ups around noon each day.)

Important Note for Expedited Orders: Our Online Shopping Cart is only set up for standard shipping.   (UPS on orders over 2 lbs and USPS on orders under 2 lbs.)  If you want EXPEDITED delivery (Overnight, Express, 2 Day Air or 3 Day Select), please make a note in the shipping notes section when you make payment and we will invoice you for the difference.  We're sorry but we will not ship via expedited service until these additional shipping fees are paid for.  You can either call in with a credit card for the shipping difference to (360) 852-8368 or we can invoice you via PayPal.

Please note that there will be a $5.00 service charge from Count Your Beans for all orders shipped via USPS Express, UPS Overnight, UPS 2nd Day Air or UPS 3 Day Select for orders shipped December 19th, December 20th or December 21st.  There is no service charge for standard UPS or USPS Priority delivery.  There is no service charge for expedited delivery December 17th or December 18th.

Please note that guarantees of arrival time (where applicable) are carrier guarantees and are based upon their service guidelines which can be read at www.ups.com or www.usps.com respectively.  Count Your Beans can guarantee you that we will turn around your order according to the guidelines posted above.  After that, please note that it is in the hands of the carrier and Mother Nature.  There are certain parts of the country that are being adversely impacted by weather / acts of God and as such, attempted delivery times may be rescheduled.  If shipping UPS, please check your UPS tracking # for details.  With USPS, there are tracking #s for Express delivery but not for Priority Delivery.  With USPS Priority, you are given a delivery confirmation #.

We are pleased to offer the following shipping services for your convenience:

UPS Ground / Insured Delivery in the continental USA - Includes Tracking #

ETA 1 - 8 calendar days (1 - 6 business days) depending on your zip code in relation to WA (98683) - UPS.com will "guarantee" a delivery date attempt.

12/17, 12/18, 12/19, 12/20, 12/21 <must pay by 8:00 a.m PST>, 12/28

For Tracking Information, visit www.ups.com

USPS Priority / Insured delivery in the USA (includes Puerto Rico) and to APO/FPO addresses - Includes delivery confirmation # but does not include tracking #

The USPS.com website gives an estimated time of arrival of 2 - 4 mailing days depending on your zip code in relation to WA (98683) - Not a "guaranteed" time but usually arrives in 2 - 3 days.

12/17, 12/18, 12/19, 12/20, 12/21 <must pay by 8:00 a.m PST>, 12/28

For Tracking Information (EXPRESS ONLY) or Delivery Confirmation Information (PRIORITY), visit www.usps.com or call 1-800-ASK-USPS.

UPS Express Overnight, 2 Day Air and 3 Day Select Service

ETA  1 - 3 business days depending on service chosen - These are carrier "guaranteed" options.    If shipping on December 19th, 20th or 21st, there is a $5 service charge from Count Your Beans.

12/17, 12/18, 12/19, 12/20, 12/21 <must pay by 8:00 a.m PST>, 12/28

USPS Express Overnight Service

If shipping on December 19th, 20th or 21st, there is a $5 service charge from Count Your Beans.

12/17, 12/18, 12/19, 12/20, 12/21 <must pay by 8:00 a.m PST>, 12/28

For our international customers, we offer USPS Global Express Delivery & USPS Priority International Delivery

12/17, 12/18, 12/19, 12/20, 12/21, 12/28

Please note that the cut-off time for USPS Priority Intl delivery has passed in order to receive orders in time for the Christmas Holiday.  If you pay for your order via USPS Express/Insured delivery to ship on 12/17 (Europe and Australia) or 12/18 (Canada), the post office says you have an excellent chance to receive your order in time for Christmas.  Cut off times for Express delivery are 8:00 a.m.. Pacific Standard Time.

Thank you so much for your support!  We look forward to helping you with your shopping needs!

Auction Specials   eBay - Lots of Special Deals CountYourBeans eBay store Click here to add CountYourBeans to your eBay favorites list!	Featured Lines or Artists with Specialized Sections Marie Osmond - Charisma Brands - Terri Lee - Linda Mason - Denise McMillan - Show Stoppers - Tom Francirek - Kelly RuBert - Kathy Smith-Fitzpatrick - Karen Alderson - Magic Attic	Bears & Animal Collectibles Featured bear & animal friends lines include: Jaymar Creations & Show Stoppers Babes In The Wild - Retired Annette Funicello & Knickerbocker Bears
Company Info About Count Your Beans and the special charities your purchases help to support.	New Offerings with Specialized Sections Artista Dolls by Donna Rubert & Jane Pinkstaff & Rachel Scott - Candy Fashion Dolls - Kewpie Dolls - LIPSTIK Dolls - Lulla-my-Baby Dolls	Charity Information In addition to cash and merchandise donations, we run auctions each week through the Giving Works Program at eBay which benefit multiple charities. Please look for the blue & yellow ribbon in the listing title & place your bid!
BONUS BEANS Customer Loyalty & Reward Program  ** Our Bonus Beans FAQ & History Page are available for viewing. The Bonus Beans Store has stuff inside! ** "Bonus Beans" are available for all the product lines we carry on our website. Redeem Bonus Beans for Dolls, Bears, Gift Certificates & More!

We are a family-run business and we pride ourselves on our service.  We answer letters and phone calls in the order received and during busy holiday times, our usual response time is generally under 48 hours or 2 business days Monday through Friday.  We always try for a 1 business day response, Monday through Friday.  You may also call us at (360) 852-8368.  As we work odd hours, if we're not available, please leave a message on our voicemail and we will be happy to call you back or send you an email within 1 - 2 business days. Thanks!  ** John and Karen **